User Preferences

User Preferences

This document outlines how to access your cPanel interface and make simple changes to account settings (for example, the interface language or your password).

Access your cPanel interface

Notes:

  • Your domain's DNS information must propagate before you can access cPanel with your domain name. If you cannot access the cPanel interface with your domain name, use your domain's IP address. 
  • Your domain can take approximately 48—72 hours to propagate after you set up your website. After your domain propagates, navigate to your website via your domain name (for example, https://example.com:2083/).

To access cPanel, perform the following steps:

  1. Enter one of the following URLs in your preferred browser:

    • https://192.168.0.1:2083 — This URL allows you to access cPanel over an encrypted connection with your IP address.
    • https://example.com:2083 — This URL allows you to access cPanel over an encrypted connection with your domain name.
    • http://192.168.0.1:2082 — This URL allows you to access cPanel over an unencrypted connection with your IP address.
    • http://example.com:2082 — This URL allows you to access cPanel over an unencrypted connection with your domain name.
  2. Enter your cPanel username in the Username text box.

  3. Enter your password in the Password text box.

  4. Click Log in. 

Change your password

To change your password, perform the following steps:

  1. Click Password & Security  in the user menu. 
  2. Enter the desired information and click Change.

Create a strong password

To keep your account safe, here are a few tips on how to create a strong password:

  • Use a different password for each of your important accounts, like your email accounts. 
  • Use a combination of letters, numbers, and symbols in your password.

External Authentication

Your system administrator may allow users to access cPanel with external authentication credentials, such as cPanelID, WHMCS, Google Accounts, Facebook, or your hosting provider's portal. This allows you to reduce the number of passwords that you need to remember.

The External Authentication tab of the Password & Security interface lists the credentials for OpenID Connect-compliant identity providers that you can use to log in to cPanel and Webmail.

You can also use this interface to link new credentials or unlink existing credentials.

Notes:

  • This section only appears if the server administrator has configured at least one external authentication module.
  • This interface only displays the external authentication identity providers that your hosting provider selects in WHM's Manage External Authentications interface (Home >> Security Center >> Manage External Authentications).
  • Most identity providers allow you to register for an account as part of the authentication process.
  • Your cPanelID is the same username and password that you use for cPanel Store, our ticket system, and Manage2. If you do not already own a cPanelID, you can register for one during the authentication process.

  • You can link one or more external accounts to one or more cPanel accounts, WHM accounts, or Webmail accounts.

  • If you link to an external account through an identity provider that has two-factor authentication enabled, you must also authenticate through that identity provider in addition to any two-factor authentication that you configure on your server.

Link account

To link your cPanel or Webmail account to credentials at an external authentication identity provider, perform the following steps:

  1. Click the External Authentication tab.

  2. Click Link Account next to the name of the appropriate identity provider. A new login interface will appear for that identity provider.

  3. Enter the requested username, password, and other credentials for that identity provider.
    • If you are currently logged in to that identity provider, the interface will skip this step.

  4. Confirm that you wish to allow the provider to link to your cPanel or Webmail account.

  5. Confirm that you wish to link your cPanel account to the provider's authentication credentials.

Unlink your account

To unlink external authentication identity provider credentials from your account, click Unlink Account next to the appropriate account.

A new interface will appear that asks you to confirm that you wish to unlink your account.

Change the language

You can choose a new language setting for your cPanel interface. This change sets a cookie in your browser that expires after one year. You will need to perform this step each time that you log in to webmail from a new browser, whenever you delete cookies, and after the cookie expires.

To change your cPanel interface's language, perform the following steps:

  1. In your user menu, click Change Language . 

  2. Select the language that you wish to use from the Select a language menu and click Change.

  3. The interface will refresh in the new selected language.

Notes:

  • If your browser's Accept-Language header is set, then the login interface will attempt to display the locale that corresponds to your browser setting. If the locale that the browser's header requests is not available, the login interface will appear in English.
  • The  ☃ cPanel Snowmen ☃ - i_cpanel_snowmen locale is not for general use. Theme customizers and third-party developers can use this locale to test cPanel & WHM's localization system against their customizations. For more information, or for help if you selected this theme accidentally, read our The Snowman Locale documentation.

Change the style

To change your interface style, perform the following steps:

  1. In your user menu, click Change Style. 
  2. Select the style that you prefer and click Apply.

  3. The interface will refresh in the new selected style. 

If you are a reseller and wish to customize a style, read our Guide to cPanel Interface Customization - cPanel Style Development documentation.

Change your contact information

To change your contact information, perform the following steps:

  1. In your user menu, click Contact Information.

  2. Enter the desired information.

  3. Click Save.

Important:

 To use the Reset Password feature, you must set your contact email address.

Reset your cPanel interface settings

To reset your cPanel interface settings to the default values and appearance, perform the following steps:

  1. In your user menu, click Reset Page Settings.

  2. Your cPanel dashboard will expand any collapsed section boxes and will reorder the section boxes to the default settings.

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