his interface allows you to specify when your server sends notifications for each communication type, and the importance of each type of alert.
Notes:
- Your server uses the system contact information for notifications.
- To modify the system contact information, click Change Alert Destinations, or use WHM's Basic cPanel & WHM Setup interface (Home >> Server Configuration >> Basic cPanel & WHM Setup).
- For information on how to customize the templates that the system uses to generate these notifications, read our Notification Templatesdocumentation.
Set your alert preferences
To set your alert preferences, perform the following steps:
-
Use the menus under the Communication Type tab to specify importance of alerts that you wish to receive for each communication type. To disable a communication type, select Disabled.
-
For example, if you wish to receive email alerts about events that use the High priority type, select Low, Medium, and High from the menu next to Email.
Note:
Your server uses the system contact information for notifications. To modify the system contact information, use WHM's Basic cPanel & WHM Setup interface (Home >> Server Configuration >> Basic cPanel & WHM Setup).
-
- Click Save.
Test a communication type
To test notifications via ICQ, AIM, Post to URL, or Pushbullet™, click Test in the appropriate row. The system will send a test notification to the destination for that communication type.
Note:
Your server only displays Test links for active communication types.
Set your alert type priorities
Click the Notifications tab to list available alert types, the priority with which the system sends each alerts, and which communication types will receive each alert.
Select the desired priority for each alert type in the appropriate row. The interface will update the icons in the Alert List to indicate which communication types will receive that particular alert.
The following table describes the events that trigger each type of alert and the template file that the system uses to create the notification:
|
Alert type
|
Event that triggers your server to generate the alert
| |
|---|---|---|
| Account Creation | A system administrator or reseller creates an account. | |
| Account Modifications | A system administrator or reseller modifies an account. | upacct/ |
| Account Removal | A system administrator or reseller removes an account. |
|
| Account Suspensions | A system administrator or reseller suspends an account. | suspendacct/ |
| Account UnSuspensions | A system administrator or reseller unsuspends an account. | unsuspendacct/ |
| Account Upgrades/Downgrades | A user modifies the package for an account, or uses WHM'sUpgrade/Downgrade an Account interface (Home >> Account Functions >> Upgrade/Downgrade an Account). | upacct/ |
| Altered RPMs Check | The /scripts/check_cpanel_rpms script finds altered RPMs. |
|
| AppConfig registration notifications | cPanel & WHM registers an application with AppConfig. | appconfig/ |
| Backup Delayed | The system delayed a backup. | Backup/ |
| Backup Failed To Finish | The system failed to finish a backup. | |
| Backup Failure | An account experienced a backup failure. | |
| Backup Transport Error | A backup encountered transport errors. | Backup/ |
| Bandwidth Data Processing Timeout | The system timed out while it attempted to process bandwidth data. | Logd/ |
| Bandwidth File Conversion Disk Space Failure | The system does not have enough free disk space to upgrade bandwidth files. | installbandwidth/ |
| Bandwidth Limits | An account exceeds its bandwidth limit. | |
| Branding Migration | cPanel & WHM migrates a custom branding to the new version. | migrate_branding/ |
| ClamAV Upgrade Changes | The system sends a reminder that it now upgrades ClamAV via the RPM system. | Install/ |
| CloudLinux License Detected |
The system detects a CloudLinux license and provides installation instructions. |
CloudLinux/ |
Conversion ofcpupdate.conf settings tolocal.versions |
The system converted settings in the cpupdate.conf file to settings in the local.versions file. |
RPMVersions/ |
Conversion ofcpupdate.conf Settings tolocal.versions (legacy notification) |
The system converted settings in the cpupdate.conf file to settings in the local.versions file. |
RPMVersions/ |
| Conversion of Addon Account | A system administrator or reseller converts an addon domain into an account. | ConvertAddon/ConversionCompleted.*.tmpl |
| Corrupt Database Tables | The check_mysql script found corrupted database tables. |
|
| cPanel Account Forgot Password Request | A user clecked the Forgot Password link. | |
| cPanel Account Password | A user changed their password. | |
| cPanel Backup |
WHM generates a backup. Note: This event does not apply to cPanel account backups that a cPanel user generates. |
|
| cPanel Backup (legacy notification) |
WHM generates a legacy backup. Note: This event does not apply to cPanel account backups that a cPanel user generates. |
|
| cPanel Backup Destination Disabled | A user disables a backup destination. | |
| cPanel Backup Destination Disabled (legacy notification) |
A user disables a legacy backup destination. | |
| cPanel Configuration Checks | cPanel & WHM cannot find the /var/cpanel/cpanel.configfile, and also cannot find the cpanel.config.cache file. |
Config/ |
| cPanel Market Purchases and Notices | A user purchases an SSL certificate or other product through the cPanel Market. | |
| cPanel Perl Configuration Check |
During the upgrade from cPanel & WHM version 54 to cPanel & WHM version 56, the system detected that the Note: The system only sends this notification once.
|
Install/WarnPerl514TargetEnabled.*.tmpl |
| cPHulkd Brute Force | cPHulk detected a brute force attempt. | |
| cPHulkd Login Notifications | cPanel & WHM detects a login with the root account. |
|
| cPHulkd Notifications |
cPHulk generates an alert. cPHulk is cPanel & WHM's brute force protection feature. Notes:
|
|
| dbindex Cache File Out Of Date | The dbindex cache file is out of date by more than four hours. | dbindex/Warn.*.tmpl |
| Digest Authentication Disabled Due to Account Rename |
An account's domain name has changed, so the system notifies the system administrator that it has disabled Digest Authentication. |
DigestAuth/ |
| Disk Integrity Check | cPanel & WHM checks the integrity of a hard disk. | |
| Disk Usage Warnings | Users approach or reach their disk quota limits. | |
| DNS Cluster Error | The system encountered an error with the DNS Cluster. | DNSAdmin/ |
| DNS Resolver Performance Issues | The server's DNS resolvers respond slowly or do not respond at all. | Check/Resolvers.*.tmpl |
| EasyApache Configuration | EasyApache 4 encountered a missing handler. | EasyApache/EA4_LangHandlerMissing.*.tmpl |
| Exim Update Failures | Exim failed to update. | |
| Filesystem Quotas Ready | The system successfully finished the process to enable filesystem quotas. | Quota/ |
| Forced Disable of Digest Auth | A user or cPanel & WHM disables the Web Disk Digest Authentication feature. | Accounts/ |
| Generic Notifications | Any event that generates an alert and is not in this list. | |
| Greylist System Changes | A mail provider is no longer on the Greylisting Common Mail Providers list. | Greylist/CommonProviderRemoval.html.tmpl |
| Horde Maintenance Notification | An error occurred during Horde database maintenance. | |
| Horde Table Conversion Failure | The system failed to convert the Horde database to SQLite. | Horde/ |
| Hostname Change Notifications | The system launched a background task to update the hostname in individual Horde databases. | DAV/ChangeHostname.*.tmpl |
| Hostname Conflicts with a cPanel User Account | The server's hostname is identical to a cPanel user account's site. | Check/HostnameOwnedByUser.*.tmpl |
| Hung Service Checks | The system detected a hung device and restarted it. | |
| Instant Message Failure | The system failed to send a notification via an instant message. | iContact/ |
| Invalid Domains | The system detects invalid domains. | |
| Invalid Hostname For Main IP Address | The system cannot resolve the hostname to the correct IP address. |
|
| Installation of Purchased SSL Certificates | The system installed SSL certificates that a user purchased through the cPanel Market. | Market/SSLWebInstall.*.tmpl |
| IP Address DNS Check | cPanel & WHM runs the /usr/local/cpanel/scripts/ipcheckscript. |
|
| Kernel Crash Check | cPanel & WHM finds specific errors in the output of the dmesgcommand. |
|
| Lost Contact With DNS Cluster | The system was unable to contact a server in the DNS Cluster. | DNSAdmin/ |
| MyDNS Zone Import Failure |
The system fails to import zone files into the MyDNS database. |
ImportMyDNSdb/ |
| MyDNS Zone Import In Progress |
An import of zone files into the MyDNS database is in progress. |
ImportMyDNSdb/ |
| MyDNS Zone Import Successful |
The system successfully imported zone files into the MyDNS database. |
|
| Notification of New Addon Domains | A user creates an addon domain. | |
| Notification of Outdated Software |
The system detected outdated software. Note: These notifications are for applications on your server. You can control notices for cPanel & WHM updates with theSystem Update Failures and Update Failures settings. |
OutdatedSoftware/Notify.*.tmpl |
| NSD DNS Zones Corrupted |
The system detected corrupt DNS zones. |
NSD/ |
| Out Of Memory |
The system terminated a process to avoid a crash due to low memory. |
chkservd/OOM.*.tmpl |
| Package Extension Name Conflicts | The system renames a package extension and updates all dependent package extensions to use the new filename due to a name conflict. | Install/ |
| POP before SMTP enabled | The system found that POP Before SMTP is enabled, which is a security risk. | Check/PopBeforeSMTPEnabled.*.tmpl |
| queueprocd Critical Errors | The Queue Processor daemon shut down because of repeated critical errors. | queueprocd/ |
| Reboot To Enable Filesystem Quotas Reminder | The system requires a reboot in order to enable filesystem quotas. | |
| Recently Uploaded CGI Script Mail | cPanel & WHM detects that a user uploaded a mail-capable script via FTP to the user's home directory. | newmailcgi/ |
| Remote MySQL Connection Failure |
The system encountered a MySQL connection issue. |
|
| Root Compromise Checks | cPanel & WHM detects that your server's root account is compromised. |
|
| Scheduled Backup Will Start Soon | The system sends this notification before it runs a backup. | |
| Script Terminated Due to Deprecated Call | The system performed a deprecated call within a script and terminated the script. | |
| Security Advisor State Change | The Security Advisor feature detected new issues with high importance. |
|
| Service failures (ChkServd) | cPanel & WHM detects that a service has failed, recovered, or timed out. | chksrvd/ |
| SSL Certificate Expiration | A domain's SSL certificate has expired. | |
| SSL Certificate Expires Soon | A domain's SSL certificate expires soon. | Check/ |
| Stalled Process Notifications | A user's process stalled. | OverLoad/CpuWatch.*.tmpl |
| Stalled Statistics and Bandwidth Process Notifications | A process stalled while it processed a user's statistics and bandwidth data. | OverLoad/LogRunner.*.tmpl |
| Stuck Script | The system detects a stuck script. | StuckScript/ |
| Successful Backup | The system finished a backup. | |
| System Log Approaches 2GB |
A log file is almost 2 GB in size. Note: To automatically rotate log files at the end of each month, use the Log Rotation feature. |
|
| System Update Failures | The system fails to update. | upcp/ |
| Uncategorized |
A notification that isn't already handled by an existing notification type and template. | Application/base.*.tmpl |
| Unmonitored Services | Every two weeks, the system scans all active services and sends a notification that lists all of the unmonitored services. | Check/UnmonitoredEnabledServices.*.tmpl |
| Update Failure Due to Immutable Files |
The system cannot update cPanel & WHM due to immutable files. |
|
| Update Failures | Update failure notifications. | Update/ |
| Update Version Blocker |
The system fails to update because of an upgrade version blocker. |
Update/ |
| Update Blocker - Service Deprecation Notice | The cPanel & WHM update failed because of a deprecated service. | Update/ServiceDeprecated.*.tmpl |
| Upgrade Required - Service Is Outdated | cPanel & WHM will automatically upgrade a service. | Update/UpgradeRequired.*.tmpl |
| User Disabled Two-Factor Authentication | A user disabled two-factor authentication. |
|
| User Disk Usage Warning | Disk usage notifications. |
|
| User Enabled Two-Factor Authentication | A user enabled two-factor authentication. |
|
| User Theme Update | The upgrade to cPanel & WHM version 54 updated users from the x3 or x3mail themes to the Retro style for the Paper Lantern theme. | PaperLantern/UpdateUsers.*.tmpl |
